Cloud and Hosting Services
Managed Search Services
Microsearch offers a range of other Services. Contact us today to discuss your requirements.
The advantages and benefits of having your enterprise or online search application as a hosted solution in a public or private Cloud are becoming more widely appreciated. With the number of organisations taking advantage of this approach rapidly growing.
Microsearch, with years of Search and managed service expertise, can also fully host, maintain and optimise your Search infrastructure in secure Cloud Data Centres, with the efficiency and reliability you’d expect ofyour critical enterprise systems. Offloading the hosting and maintenance of your Search system can also free up critical resources within your organization, allowing you to focus on other aspects of your business.
For a yearly fee, Microsearch offers the following:
- Hosting in secure,high-calibre, scalable facilities in Australia, NZ or USA (or other countries as necessary)
- Redundant installation for fail-over and load-balancing
- Up-time guarantees
- Performance guarantees
- Phone and Email Support
- Easy integration points with your search application
- Search performance reports
Microsearch also offers the following on an as-needed basis:
- Application development (user interface) to interact with the hosted search
- Secure transfer for indexing through VPN, SSH, etc.
- Custom Connectors for new repositories or systems
- Search content exports
If you don’t have the technical resources to develop or maintain your enterprise search solution, or simply want to outsource these services, consider Microsearch’s Managed Search Services offering covering the installation, configuration, monitoring and maintainance your Enterprise Search Solution within the confines of your network.
Our services go beyond reactive system maintenance, support and administration, by providing proactive services such as relevancy tuning, index auditing, performance monitoring and semantic resource maintenance as well as keeping your taxonomy and categorisation up to date as your business and data evolves. This service also includes monthly reporting, ensuring you are kept up to date on how your Search Solutionis performing and the effectiveness of its usage.
With Microsearch’s Managed Services, we give you a worry free solution that means you can focus on your core business services while ensuring that Search, which is often a critical part of ensuring a business works smoothly, runs smoothly 24 hours a day, 365 days a year.