Services
Hit the ground running with your information discovery, analytics or management strategy with help from the best in the business. Microsearch provides the full range of services including Consulting, Professional Services, Software & Application Development, Systems Integration as well as Support and Managed Services.

Professional Services

Microsearch offers a full range of Professional Services for the implementation of HP Autonomy and Informatica Identity Resolution solutions, from baseline installations to end-to-end project delivery. We also help ensure production systems are running smoothly by offering health checks and performance tuning engagements.

• Product Baseline Deployment
• Solution Architecture
• Implementation Services
• Product Health Check
• Performance Tuning
• Major Release Upgrade
• Autonomy IDO 7 to HP IDOL 10 Migrations  

Consulting Services

At Microsearch we are more than just technical experts; we are also your trusted advisor in the Enterprise Search, Identity Search and Information Analytics domains. Customers use our consulting services for activities such as business case preparation, strategy development and readiness assessments.

• Technology Readiness Assessment
• Technology Roadmap & Strategy
• Enterprise Search Consulting
• Website Search Consulting

Software and Application Development

Over a decade of involvement in systems implementation has brought with it a vast amount of experience in software and application development. From source connector development to portal applications, Microsearch consultants have the engineering experience to provide a full-service offering.

• Connector Development
• Search Application Development
• Search-driven Intranet
• Search Analytics Dashboard
• Log Analytics Dashboard

System Integration

With the understanding that few Search or Analytics solutions operate stand-alone, we have over the years broadened our skill-set to encompass systems integration to ensure that your HP Autonomy or Informatica Identity Resolution solution seamlessly interfaces to your other business systems.

• HP Autonomy Systems Integration
• Informatica Systems Integration
• Value Add Products

Support Services

Microsearch provides front-line HP Autonomy support contracts with the value-add of local support and intimate knowledge of your specific implementations. Additionally, recognising that customers may not wish to retain a high investment in in-house skills, we offer complete Managed Services for your Search or Analytics solutions, including hosted solutions

• Frontline Support for HP Software
• Microsearch Standard Support
• Microsearch Premium Support
• Managed Solutions
• Contacting Support
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