Product Baseline Deployment
Solution Architecture
Implementation Services
Product Health Check
Performance Tuning
Major Release Upgrade
Autonomy IDOL 7 to MicroFocus IDOL 10 Migrations

Microsearch Consulting employs Principal Consultants, Senior Consultants and Consultants with the expertise to assist you achieve a successful implementation and deployment of these software solutions. Our services range from strategy development through implementation and including post implementation support. Contact us to discuss your requirements. Working with you, we will develop a Statement of Work that will include the engagement background and scope, any prerequisites or assumptions, the various roles and responsibilities and the deliverables that addresses your specific needs.

Product Baseline Deployment

A Baseline Deployment engagement from Microsearch provides you with the quickest path to achieving value from your product implementation. This engagement incorporates an installation readiness assessment, product installation into one environment, baseline configuration, connection for up to two repositories using standard connectors, installation documentation, the development of one or more prototypes based on a relevant use case and knowledge transfer.

Solution Architecture

In combination with your solution architect(s), our consultant will develop and document the overall design of the solution, describing the structure and behaviour of each component, how it interacts with your operating environment, its infrastructure dependencies and the requirements to meet your non-functional requirements and the migration path showing the evolution from the baseline state to the target state.

Implementation Services

Our Implementation project methodology is designed to deliver results quickly without sacrificing quality. It is based upon our more than fifteen years of experience in delivering IDOL based solutions. We can manage the entire implementation project life-cycle including Requirements & Planning, Analysis & Design, Agile-based Build & Test phase, Deployment, Handover, Support, Operation and Knowledge Transfer. We can also conduct a Post Implementation Review to validate the Benefits Realisation and ROI.

Product Health Check

The product health check is typically a week long engagement that examines all facets of the product as it is implemented and used within your organisation. Aspects reviewed include architecture, configuration, administration, performance, user experience, database usage and more specific items depending on the product being reviewed. The engagement results in the delivery of a Findings and Recommendations report.

Performance Tuning

This engagement focuses on any specific performance issues you may have encountered with the implemented product, which could relate to throughput, machine utilisation or response times. An initial assessment is performed which often results in requests for your administrators to provide certain performance metrics, logs and statistics. These are then analysed in the context of your operating environment, business requirements, user expectations, product configuration and any customisations and specific recommendations are made to address the performance issues.

Major Release Upgrade

Upgrading software products, especially in production environments, is rarely straightforward. Depending on the nature of the integration in your environment and the inter-dependencies with other systems, this will often require an initial engagement to develop an Upgrade Strategy. This will include an assessment of new product features in the context of your business and make recommendations of new features to consider for implementation. The resulting Upgrade Strategy Document will then be used to help either guide your internal staff in performing the upgrade, or be used by our consultant(s) to perform the upgrade for you.

Autonomy IDOL 7 to MicroFocus IDOL 10 Migrations

Microsearch is MicroFocus Premium Partner and trusted adviser, who have helped organisations in the APAC region to upgrade their Autonomy IDOL 7 Search applications to the latest MicroFocus IDOL 10 implementations.

Microsearch has implemented, enhanced and supported Autonomy IDOL 7 applications that have had features raging from complex distributed data repositories to powerful security set up.

With over 20 years of combined experience in enterprise search, many of those on the Autonomy IDOL platform, Microsearch consultants are ideally positioned to help you with your Autonomy IDOL search applications. We have helped a myriad of organisations with supporting their infrastructure, enhancing systems to meet their current and future needs as well as advising them on how to leverage their existing Autonomy IDOLlicensing investment to upgrade to the latest MicroFocus Autonomy IDOL 10 platform.

• Best Practices Analysis, Planning and Implementation: Our consultants will work closely with your company’s business users, and IT personnel to help us collectively understand your current Autonomy IDOL 7 implementation and utilisation so we can best advise you on the upgrade paths. The outcome of the workshop will be a roadmap report providing you with information regarding your requirements, search business architecture, mapping of your functional requirements to IDOL 10 functionality, costing, timeframes and resourcing.

• Upgrading Autonomy IDOL 7 to MicroFocus IDOL 10 Platform: Our technical staff specialise in Autonomy and MicroFocus search platforms. We can implement the upgrade to MicroFocus IDOL 10 on any platform such as UNIX or Windows servers using different frameworks and programming languages such as .Net framework or J2EE/Java framework etc. We can implement a like-for-like upgrade, out-of-the-box functionality, or provide you with a solution customised to your current and future business needs.

With the experience of Microsearch by your side, you are assured of a smooth “zero downtime” upgrade. A quick return on investment will be achieved on a supported and more modern system, ensuring immediately better accuracy and performance.

With dozens of successful large scale migrations under our belt, we are uniquely placed to help you navigate through the more challenging aspects of an upgrade.