Support

SOLUTIONS
- AI Powered Search & Unified information access
  
  Whether it’s AI Powered Search Solutions for the Enterprise, Organisational Knowledge Sharing or 360-degree Information Applications, gain visibility of virtually 100% of your unstructured and structured data to allow your Knowledge Workers to more easily find the information they need to get their job done.
  
  Information Governance & Management
  
  Take control of your exponentially growing data volumes with Policy Driven Information Management, Information & Data Archiving and Data Protection solutions implemented in accordance with your business, legal, compliance and data management objectives
  
  Information and Big Data Analytics
  
  With Big Data Analytics, Search Analytics, Customer Sentiment Analysis and Video Surveillance solutions you can take action on, monetize and leverage the insight held in virtually all your information, structured and unstructured including text, audio, video, and images
  
  Enterprise Content Management
  
  Implement a best-of-breed MicroFocus EDRMS solution with rich content indexing and secure search to support comprehensive corporate governance and compliance; or a functionally rich Web Content Management solution to manage your next web or intranet initiative
  
  Cloud Solutions
  
  Join other forward-thinking organizations who are looking at the efficiencies and cost benefits of having their Enterprise Search or Online Search as a Hosted Cloud Solution.
  
  Information and Cyber Security
  
  Effective cyber security arrangements are an essential business control to ensure that your business continues to operate uninterrupted and that your customer's data is treated with the respect it deserves.
SERVICES
- Professional Services
  
  Microsearch offers a full range of Professional Services for the implementation of MicroFocus Autonomy and Informatica Identity Resolution solutions, from baseline installations to end-to-end project delivery. We also help ensure production systems are running smoothly by offering health checks and performance tuning engagements.
  
  Consulting Services
  
  At Microsearch we are more than just technical experts; we are also your trusted advisor in the Enterprise Search, Identity Search and Information Analytics domains. Customers use our consulting services for activities such as business case preparation, strategy development and readiness assessments.
  
  Software & Application Development
  
  Over a decade of involvement in systems implementation has brought with it a vast amount of experience in software and application development. From source connector development to portal applications, Microsearch consultants have the engineering experience to provide a full-service offering.
  
  Systems Integration
  
  With the understanding that few Search or Analytics solutions operate stand-alone, we have over the years broadened our skill-set to encompass systems integration to ensure that your MicroFocus Autonomy or Informatica Identity Resolution solution seamlessly interfaces to your other business systems.
  
  Support Services
  
  Microsearch provides front-line MicroFocus Autonomy support contracts with the value-add of local support and intimate knowledge of your specific implementations. Additionally, recognising that customers may not wish to retain a high investment in in-house skills, we offer complete Managed Services for your solutions, including hosted solutions
SUPPORT